Frequently Asked Questions (FAQs)

Orders within major cities (like Lahore, Karachi, Islamabad) are delivered within 2 to 3 working days. For other regions, delivery usually takes 3 to 5 working days.

We also offer FREE delivery on all orders above Rs. 3,500.

Yes, Cash on Delivery (COD) is available for all orders across Pakistan. You can easily pay in cash to the courier representative when your parcel is delivered to your doorstep.

Once your order is dispatched, you will receive a tracking number and courier link via SMS and email. You can use that tracking ID on the courier company’s website to check the real-time status of your parcel.

We offer a 7-day return and exchange policy for damaged, wrong, or defective items. To claim a return or replacement, a clear video recording of the parcel unboxing/unpacking is strictly mandatory as proof. Please ensure the product is unused and in its original packaging, and contact our customer support team on WhatsApp with your unboxing video.

Psoriasis is generally considered a chronic condition that can be effectively managed rather than permanently cured. Many people achieve long periods of clear or almost clear skin through appropriate treatment, lifestyle management, and trigger control. As the developer of this website, I, Mohammad Younas, have documented patient experiences and long-term follow-up records showing successful Psoriasis management, including individuals who have maintained clear skin for more than 6 years. However, results vary from person to person, and no outcome can be guaranteed.